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Privacy Policy

Last Updated: November 5, 2026

Welcome to Edge Auto. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how Edge Auto ("we", "our", or "us") collects, uses, stores, shares, and protects your information when you visit our website https://edgeauto.in/ , browse our products, make purchases, or contact us.

By using our website, you acknowledge the practices described in this Privacy Policy. Where consent is required by applicable law, we will request it separately.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Full name
Email address
Mobile or telephone number
Billing and shipping addresses
Order details and purchase history
Payment transaction status and references
Account login details, where applicable
Product enquiries and customer support messages
IP address, browser type, and device information
Website activity and cookie information

We may also collect information you voluntarily provide when submitting enquiries, reviews, feedback, or contacting our support team.

2. How We Use Your Information

We use personal information for legitimate business purposes, including:

Processing and confirming customer orders
Delivering purchased products
Providing order tracking and shipping updates
Communicating regarding payments and refunds
Responding to customer enquiries
Providing warranty and after-sales assistance
Maintaining customer accounts
Improving website functionality and performance
Preventing fraud and unauthorized transactions
Meeting applicable legal and tax obligations
Sending promotional communications where permitted by law and customer preferences

3. Payment Information

When you purchase products from Edge Auto, your payment may be processed through an authorized third-party payment service provider.

Depending on the payment method, the payment provider may collect information required to complete the transaction, including card details, UPI details, or banking information.

Edge Auto does not require customers to share their banking passwords, ATM PINs, or UPI PINs with our customer support team.

Payment service providers process information according to their own privacy policies and applicable security requirements.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

These technologies may help us:

Remember shopping cart contents
Maintain secure login sessions
Remember selected website preferences
Understand website traffic and usage
Improve website speed and performance
Measure marketing performance, where applicable

You can manage or block cookies through your browser settings. Disabling essential cookies may affect certain website functions.

Where legally required, we will obtain permission before using non-essential cookies or tracking technologies.

5. Sharing of Personal Information

We may share necessary personal information with trusted service providers to operate our business and fulfill customer orders.

Such providers may include:

Payment processing companies
Courier and logistics partners
Website hosting and technical service providers
Customer communication service providers
Analytics providers, where enabled
Professional advisers and government authorities where required by law

We do not sell customer personal information as an independent commercial product.

Service providers should use shared information only for authorized purposes, subject to applicable contractual and legal protections.

6. Data Security

Edge Auto takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or loss.

Such measures may include secure website connections, access restrictions, software maintenance, and appropriate safeguards for customer information.

However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including processing orders, providing support, maintaining business records, resolving disputes, and complying with legal obligations.

When information is no longer required, we will delete, anonymize, or securely dispose of it, subject to applicable legal retention requirements.

8. Children's Privacy

Edge Auto offers products that may be intended for children, including kids' ride-on vehicles and related products. However, our website is intended to be used for shopping by adults.

We do not knowingly collect personal information directly from children without the consent of a parent or lawful guardian where such consent is required.

Parents and guardians should supervise children's online activities and purchases.

If we learn that personal information from a child has been collected without the required authorization, we will take appropriate steps in accordance with applicable law.

9. Your Privacy Rights

Subject to applicable Indian data protection laws, you may have the right to:

Request information about your personal data
Request correction of inaccurate information
Request updates to your personal information
Request deletion of eligible personal data
Withdraw consent where processing relies on consent
Raise privacy-related complaints or grievances
Exercise other rights available under applicable law

Some requests may be subject to identity verification, legal retention obligations, and applicable statutory exceptions.

10. Marketing Communications

We may contact you with information about products, promotions, offers, or updates through email, SMS, phone, or other communication channels where permitted by law.

You may opt out of optional marketing communications by following an available unsubscribe option or contacting us.

We may continue to send essential transactional messages regarding your orders, payments, deliveries, or customer support requests.

11. Third-Party Websites

Our website may contain links to third-party websites, payment platforms, or external services.

We are not responsible for the privacy practices or content of independent third-party websites.

We encourage customers to review the privacy policies of external websites before providing personal information.

12. International Data Processing

Some technology or service providers may process or store personal information outside India.

Where international data processing occurs, we will take appropriate measures to comply with applicable Indian data protection requirements and restrictions.

13. Compliance With Indian Laws

Edge Auto aims to handle personal information in accordance with applicable Indian laws, including the Information Technology Act, 2000, applicable rules, and the Digital Personal Data Protection Act, 2023, together with relevant rules and provisions as they become enforceable.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

Any updates will be published on this page with a revised "Last Updated" date.

Where required by law, we will provide additional notice or obtain consent for material changes.

15. Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or your personal information, please contact us:

Business Name: Edge Auto
Website: https://edgeauto.in/

We will review and respond to privacy-related requests in accordance with applicable law.

22:T2a66,

Privacy Policy

Last Updated: November 5, 2026

Welcome to Edge Auto. We respect your privacy and are committed to protecting your personal information.

By using our website, you acknowledge the practices described in this Privacy Policy. Where consent is required by applicable law, we will request it separately.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Full name
Email address
Mobile or telephone number
Billing and shipping addresses
Order details and purchase history
Payment transaction status and references
Account login details, where applicable
Product enquiries and customer support messages
IP address, browser type, and device information
Website activity and cookie information

We may also collect information you voluntarily provide when submitting enquiries, reviews, feedback, or contacting our support team.

2. How We Use Your Information

We use personal information for legitimate business purposes, including:

Processing and confirming customer orders
Delivering purchased products
Providing order tracking and shipping updates
Communicating regarding payments and refunds
Responding to customer enquiries
Providing warranty and after-sales assistance
Maintaining customer accounts
Improving website functionality and performance
Preventing fraud and unauthorized transactions
Meeting applicable legal and tax obligations
Sending promotional communications where permitted by law and customer preferences

3. Payment Information

When you purchase products from Edge Auto, your payment may be processed through an authorized third-party payment service provider.

Depending on the payment method, the payment provider may collect information required to complete the transaction, including card details, UPI details, or banking information.

Edge Auto does not require customers to share their banking passwords, ATM PINs, or UPI PINs with our customer support team.

Payment service providers process information according to their own privacy policies and applicable security requirements.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

These technologies may help us:

Remember shopping cart contents
Maintain secure login sessions
Remember selected website preferences
Understand website traffic and usage
Improve website speed and performance
Measure marketing performance, where applicable

You can manage or block cookies through your browser settings. Disabling essential cookies may affect certain website functions.

Where legally required, we will obtain permission before using non-essential cookies or tracking technologies.

5. Sharing of Personal Information

We may share necessary personal information with trusted service providers to operate our business and fulfill customer orders.

Such providers may include:

Payment processing companies
Courier and logistics partners
Website hosting and technical service providers
Customer communication service providers
Analytics providers, where enabled
Professional advisers and government authorities where required by law

We do not sell customer personal information as an independent commercial product.

Service providers should use shared information only for authorized purposes, subject to applicable contractual and legal protections.

6. Data Security

Edge Auto takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or loss.

Such measures may include secure website connections, access restrictions, software maintenance, and appropriate safeguards for customer information.

However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security.

7. Data Retention

When information is no longer required, we will delete, anonymize, or securely dispose of it, subject to applicable legal retention requirements.

8. Children's Privacy

Edge Auto offers products that may be intended for children, including kids' ride-on vehicles and related products. However, our website is intended to be used for shopping by adults.

We do not knowingly collect personal information directly from children without the consent of a parent or lawful guardian where such consent is required.

Parents and guardians should supervise children's online activities and purchases.

If we learn that personal information from a child has been collected without the required authorization, we will take appropriate steps in accordance with applicable law.

9. Your Privacy Rights

Subject to applicable Indian data protection laws, you may have the right to:

Request information about your personal data
Request correction of inaccurate information
Request updates to your personal information
Request deletion of eligible personal data
Withdraw consent where processing relies on consent
Raise privacy-related complaints or grievances
Exercise other rights available under applicable law

Some requests may be subject to identity verification, legal retention obligations, and applicable statutory exceptions.

10. Marketing Communications

We may contact you with information about products, promotions, offers, or updates through email, SMS, phone, or other communication channels where permitted by law.

You may opt out of optional marketing communications by following an available unsubscribe option or contacting us.

We may continue to send essential transactional messages regarding your orders, payments, deliveries, or customer support requests.

11. Third-Party Websites

Our website may contain links to third-party websites, payment platforms, or external services.

We are not responsible for the privacy practices or content of independent third-party websites.

We encourage customers to review the privacy policies of external websites before providing personal information.

12. International Data Processing

Some technology or service providers may process or store personal information outside India.

Where international data processing occurs, we will take appropriate measures to comply with applicable Indian data protection requirements and restrictions.

13. Compliance With Indian Laws

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

Any updates will be published on this page with a revised "Last Updated" date.

Where required by law, we will provide additional notice or obtain consent for material changes.

15. Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or your personal information, please contact us:

Business Name: Edge Auto
Website: https://edgeauto.in/

We will review and respond to privacy-related requests in accordance with applicable law.

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